TripForth is dedicated to A Better Way To Own through providing a great experience. We know your time is valuable and that is why we've made the rental process simple:
Welcome new owners!
If you previously listed a Massanutten Resort or Williamsburg timeshare with KEES Travel, our partner company, rest assured that TripForth will provide the same great service. Click HERE to read more about our values.
Q. May I mail my agreement?
A. Yes. Mail your completed form and W-9 to TripForth Owner Services at address:
PO Box 12967
Newport News, VA 23612.
Once your agreement is processed, you will receive an email confirmation.
Q. When do I get my rental check for my rented week?
A. Disbursements occur no later than 30 days following the last day of the month your week falls within. For example, if your week starts September 1, your rental disbursement will occur no later than Oct 31st.
Q. What fees can I expect?
A. There is no fee to list your week for rent. TripForth only receives a commission if the unit is rented. In addition to the commission, there would only be occupancy related charges. This means if your unit rents to a 4 night stay and then another 3 night stay the occupancy expense would be a cleaning fee.
Q. Is there any guarantee?
A. Unfortunately, no. What we can guarantee is that we will do our very best to provide you with the best possible service and experience.
Q. How will we know if our week is rented?
A. At this time, you can contact our team by phone or email as frequent as you’d like to check the status. COMING SOON! Timeshare Owners will soon be provided online account access to view the status in real time.
Q. How does TripForth generate rental bookings?
A. TripForth utilizes numerous online booking channels through our network of partners to promote and add exposure for your property. Reservations are accepted 7 days a week by phone and 24 hours a day online.
Q. How do I get information for annual tax purposes?
A. If your weeks produces $600 or more, TripForth will generate and mail your 1099 Tax Form in compliance IRS standards.
Q. How do you determine rental rates?
A. Rental rates are determined by the market. Factors considered are; time of year, special events in the area, amenities of the resort, and the size/type of unit.
Q. Can I use my unit if it does not rent?
A. Yes, if your unit does not rent you can request to release your unit. Release requests can be emailed to email@example.com. Requests must be received a minimum of 72 hours prior to your check in date. Because each resort has the right to move TripForth units, your exact unit is not guaranteed if released.
Rental Terms and Conditions