The Otter Den at Massanutten

The house was great, it threw us off a little upon arrival as we thought we had more of a yard. Make sure to stock up on supplies such as trash bags, toilet paper, laundry and dishwasher soap before you go. We thoroughly enjoyed our vacation.

Heather - Posted: 4/3/2025

Thank you for your feedback! We're so glad to hear that you enjoyed the house and had a great vacation. We appreciate your note about the yard, and we'll review our listing to ensure it accurately reflects the outdoor space. Regarding supplies, we provide a starter set of essentials, but we understand that longer stays may require additional items. We’ll be sure to make this clearer for future guests. We truly appreciate you choosing to stay with us and hope to welcome you back for another great getaway!

TripForth staff

I would highly recommend! Jeremy was very responsive and helpful before and during our stay. The home and land were beautiful and very spacious. It easily accommodated our large family of 5 adults and 4 children. The family room was equipped with a pool table and toys for all ages which was a great surprise for the grandkids. There’s even a nice hammock in the front and swing in the back. It was a 4 minute drive to the ski resort which made it even more ideal a location. We are already planning our next trip and will book here again.

Christopher - Posted: 3/2/2025

Thank you for your fantastic review! We’re so happy to hear that you and your family had such a wonderful stay. It’s great that the home was spacious enough to accommodate everyone and that the pool table, toys, and outdoor hammock and swing added to the experience. We’re also glad the location worked out perfectly for your visit to the ski resort. We can’t wait to host you again for your next trip!

TripForth staff

Everything you need is provided. Just bring garbage bags, food and some minor cleaning supplies. The only thing I wasn't prepared for was the roads. Beautiful neighborhood, but the roads are super steep, curvy and dark. I mean pitch black. I couldn't drive my Toyota Corrola after sundown. Dangerous roads. The ski resort area is not nearly that curvy and steep as the neighborhood. The roads are so steep its like a roller-coaster ride. But school buses were on those roads ant they didn't have a problem. Overall, the experience was well worth it.

L Q. - Posted: 1/31/2025

Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you found the property well-equipped and enjoyed the beautiful neighborhood. Your kind words mean a lot to us, and we’re glad your overall experience was positive. We completely understand your concerns about the roads—they can indeed be steep, curvy, and challenging, especially at night. We appreciate you highlighting this for future guests, as it’s important for visitors to be prepared. It’s great to hear that the ski resort area was more accessible and that you found the experience well worth it despite the road challenges. We hope to welcome you back in the future and would be happy to provide any additional tips or recommendations to make your next stay even smoother.

TripForth staff

Came to the Otter’s Den for a short new years getaway. The hole was very accommodating and as described on VRBO. My wife and I brought our 3 kids, plus 2 of the kids friends. The house slept everyone comfortable and had plenty of games for the kids to be entertained. Home was warm and comfy. Conveniently located to all Massanutten has to offer. Would stay again for sure.

Pam K. - Posted: 1/13/2025

Thank you for your wonderful review! We’re so glad to hear that Otter’s Den was the perfect spot for your New Year’s getaway and that the house comfortably accommodated your family and friends. It’s great to know the kids enjoyed the games and that you found the home warm, cozy, and conveniently located for all the resort activities. We truly appreciate your kind words and look forward to welcoming you back for another stay in the future!

TripForth staff

Such a great place. Room for everyone to be together or spend time in their own spaces. We celebrated an early Christmas while my daughter and her family were here from Seattle. We asked if the house would be decorated, and all I can say was WOW! It was gorgeous. We arrived after dark and the only thing lit up was the Christmas tree and it was absolutely breathtaking. I would highly recommend this location. It's convenient, easy to get to and plenty of room to park..

Sandie - Posted: 12/9/2024

Thank you for your wonderful review! We're so happy to hear that you had a great time celebrating an early Christmas with your family and that the decorations made your stay even more special. It sounds like the Christmas tree created the perfect ambiance! We appreciate your recommendation and are thrilled that the house worked well for your group. We’d love to welcome you back for another memorable stay!

TripForth staff

The house was just as pictured, beautiful! Very welcoming and great for kids of all ages. The community is very quiet and close to Shenandoah. Loved the perks of the resort as well with the pool!

Kelli - Posted: 10/29/2024

Thank you for your wonderful review! We’re so glad to hear that the house was just as pictured and that it felt welcoming for your family, especially the kids. It’s great to know you enjoyed the quiet community, proximity to Shenandoah, and the resort perks like the pool. We hope to welcome you back for another relaxing and fun-filled stay soon!

TripForth staff

It was the perfect spot! So peaceful and felt like we were in the middle of the woods without being isolated in the middle of the woods! It was clean and such a great place to stay! Loved the screened porch. Would definitely stay again. They forgot to leave trash bags in any of the trash cans but that was an easy grocery run fix!

caitlyn - Posted: 10/10/2024

Thank you for your kind review. We are glad to hear that The Otter Den was a perfect spot. Thank you for making us aware about the trash bags and will address this with our housekeeping team. We hope to welcome you back in the future!

TripForth staff

We had a small snafu after checking in. We didn’t have any trash bags. We contacted the owner who had someone run a couple to us. We had to purchase more trash bags so each can would have one. After that our trip was fabulous. We enjoyed the property. It was close to what we needed. The place was clean and well appointed. My son enjoyed the pool table and we liked that we had access to a pool. (It was difficult to find which one was open as it was in the shoulder season.) We participated in a couple of the classes offered by the report and did an escape room and Luray Caverns. It was definitely a good choice.

Ben - Posted: 9/19/2024

Thank you for your thoughtful review! We're happy to hear that, despite the initial hiccup with the trash bags, your trip turned out fabulous and you enjoyed the property. We appreciate your understanding and are glad our team was able to quickly assist you. It's wonderful that your son made good use of the pool table and that you were able to enjoy the resort's amenities, including the classes and nearby attractions like Luray Caverns. We’ll make sure to provide clearer information about pool access, especially during the shoulder season. We're thrilled you found the property well-appointed and in a convenient location, and we hope to welcome you back for another great stay!

TripForth staff

The Otter Den Cabin allowed my family to spread out, have plenty of space for family dinner, and make fun memories on vacation. The three bedrooms upstairs, 1 huge bedroom downstairs, and ample square footage made the home feel open and spacious. We enjoyed the large dining room for family meals. The kitchen is simple, but well-appointed for healthy meal preparation.

Keith - Posted: 8/9/2024

Thank you for your wonderful review! We’re delighted that The Otter Den Cabin provided your family with the space and comfort needed to make special vacation memories. It’s great to hear that the spacious layout, especially the large dining room, made family meals and gatherings enjoyable. We’re also glad the kitchen met your needs for preparing healthy meals. We hope to have the pleasure of hosting you again in the future for more memorable moments!

TripForth staff

They were very responsive and accommodating. When things weee re not to their standard they were quick to make it right. For that I am highly recommending this company. They rely on others to ensure their properties are cleaned well but when the housekeeping fell short they did not hesitate to make things right.

Valerie - Posted: 8/5/2024

Thank you so much for your kind words and understanding! We truly appreciate your recognition of our efforts to provide a positive experience for our guests. Our goal is always to ensure a comfortable and enjoyable stay, and we're glad we could promptly address any issues that arose. Your recommendation means a lot to us, and we will continue to work hard to maintain high standards and excellent service. We hope to have the opportunity to host you again in the future!

TripForth staff

We really enjoyed our stay. Thank you!

Abigail - Posted: 8/2/2024

Abigail, thank you for allowing us to host you! We are thrilled that you enjoyed your stay with us. Thank you for allowing us to host you!

TripForth staff

great family friendly place to stay.

Thomas - Posted: 7/21/2024

Thomas, thank you for your kind review. We are glad to hear that The Otter Den was a great place for your friends and family. Come back again soon!

TripForth staff

The otter den was amazing, Kids loved the play area, very comfortable, loved the screened in porch.

Nancy - Posted: 7/12/2024

Thank you for your wonderful review! We’re delighted to hear that you and your kids enjoyed the Otter Den, the play area, and the screened-in porch. We hope to welcome you back in the future!

TripForth staff

We stayed in Otter Den several days over the graduation weekend. The house provided plenty of space for our extended family. We especially loved the dining room which had plenty of seating so we could all eat together. It was a quick and easy 20 minute drive to get into Harrisonburg for graduation activities.

Lisa - Posted: 5/16/2024

Thank you for your kind review! We're thrilled to hear that Otter Den provided ample space for your extended family and that you enjoyed the dining room's seating arrangement. It's great that the convenient location made your graduation activities in Harrisonburg hassle-free. We hope to welcome you back for future stays!

TripForth staff

Great space. Bedroom and side for lower level made staying with two families very convenient. Hammock and Swing were a hit with the kids. Wish there was more yard space to run around it. Screened in patio would have been used more if the furniture was more comfortable and there was a small table.
Lights in the dining room are obnoxiously low and hurt your eyes if you try to sit at the table. One chair in the kitchen is bar height and the rest are counter height, we drew straws in the morning to see who would get stuck in the high chair LOL
The couches in the living room were comfortable and the place was spacious. We would definitely recommend. Amenities at the resort and Rec Centers were also great for the kids.

Laura - Posted: 4/28/2024

Thank you for your valuable feedback! We're delighted to hear that our spacious layout accommodated your two families comfortably and that the hammock and swing were enjoyed by the kids. We appreciate your suggestions regarding the screened-in patio area, dining room lighting, and we'll certainly take them into consideration for future improvements. It's wonderful to know that you found the couches comfortable and enjoyed the amenities both at our property and the resort. We'd be honored to welcome you back and appreciate your recommendation!

TripForth staff

My family of 5 and my sister’s family of 5 greatly enjoyed this cute home at Massanutten for a short week. We knew there wouldn’t be much snow so wanted a good home base in case we couldn’t do all the things we usually do when coming to the mountain each year. We had 6 kids ages 3-9 and the place worked out great! The downstairs rec room was great, it was so nice to not have to pack any toys with us, and the adults could enjoy playing pool in the evenings. The kids and adults played so much chess, it was great. My youngest took a nap on the hammock outside one afternoon and all the kids took turns playing on the swing out towards the back. It was nice to have the dog friendly house as well so we could take our pup with us and enjoy some hiking while we were there. Overall the perfect place for 2 families! Plenty of space to sleep, play, and a great kitchen with all the things! We will definitely be back!

Dale P. - Posted: 3/24/2024

Thank you for sharing your experience! We are glad you had a fantastic time at Massanutten and that you enjoyed the game room and that the home is pet-friendly. We're thrilled to hear that it provided everything you needed for a memorable vacation, and we look forward to welcoming you back in the future!

TripForth staff

Everything was great.....just need more trash cans. We enjoyed our stay!!!

Danyelle - Posted: 3/4/2024

House was perfect! Pictures matched the house and it was close to everything on the resort

Ethan L., Baltimore, MD - Posted: 2/19/2024

Thank you for your wonderful review! We're thrilled to hear that our house was perfect for your stay and that the pictures accurately reflected what you experienced. It's great to know that our location close to everything on the resort suited your needs. We hope to have the pleasure of welcoming you back for another perfect stay in the future!

TripForth staff

Jacqueline - Posted: 2/2/2024

Convenient location. Easy Check-In. Clean, comfortable property w/everything you’d need to feel like home and enough room for to accommodate 2 families comfortably.

Tamra - Posted: 1/22/2024

We're delighted to hear that you had a great experience with us! It's wonderful to know that you found our property clean, comfortable, and well-equipped. We look forward to hosting you and your families again in the future!

TripForth staff

We loved our vacation to Massanutten! The house had everything we needed and the hosts were very responsive and made sure we had a great stay. Will stay here again!

Emily - Posted: 12/17/2023

Emily, thank you for allowing us to host you. We are thrilled to hear that you had loved your vacation at The Otter Den. Thank you for choosing our property and we hope to welcome you back in the future.

TripForth staff

Excellent communication and beautiful home and surroundings

Nate - Posted: 11/14/2023

Nate, thank you for your feedback. We are thrilled to hear that you enjoyed the beautiful surrounding. We hope to welcome you back again soon!

TripForth staff

We had a nice time at the cabin. We spent 4 nights with our daughter, son in law and grandsons. There is plenty to do at the resort but the majority of the time was spent at Shenandoah NP which was pretty close. We stay at many VRBO’s, so we always pack extra items. This cabin didn’t have any start up items - laundry detergent, dishwasher or dish detergent. I did let the managing company know when we left. Overall, we had great family time and the weather was outstanding.

Joan - Posted: 11/10/2023

Joan, thank you for your feedback. We are glad to hear that you had a nice time at The Otter Den. We are sorry to hear that there were no starter pack items provided. We thank you for the feedback and hope to host you again in the future.

TripForth staff

We booked last minute and they were very accommodating. The location is beautiful.

Rebeca - Posted: 10/25/2023

Rebeca, thank you for your feedback. We are glad to hear that the location was beautiful. We hope to welcome you back soon!

TripForth staff

Very clean and welcoming. We stayed there over a long weekend and loved it. the game room was awesome and kids had so much fun.

Y - Posted: 10/15/2023

Yan, thank you for your feedback. We are happy to hear that you found the home to be clean and welcoming. We are thrilled that the kids loved the game room. We hope to welcome you back!

TripForth staff

Great place and great stay. Will stay there again.

Doug - Posted: 10/1/2023

Thank you for your review. We are thrilled to hear The Otter Den was a great place. We look forward to welcoming you back!

TripForth staff

Nice location and TripForth was very nice to work with.

Brandon - Posted: 9/27/2023

Brandon thank you for the feedback. We are happy to hear that The Otter Den was a nice place. We are also glad to hear that our team was very nice to work with. We hope to host you again in the future!

TripForth staff

This was a great location for my family and our very close friends to be able to visit and catch up. The location is perfect for those looking to take advantage of the Massanutten Resort and the access to the pools was an extra. It was perfect space for all of us including 4 adults, 3 children, and 2 dogs and we took advantage of all of it. On arrival there was a hiccup with a leak from the AC that was on the roof with notable leak in the ceiling. The management company was super responsive and had it all addressed by the evening. The area is nice and quiet and although there are neighbors relatively close-by, we felt like we had a decent amount of privacy. Definitely highly recommend this home and would return again.

Jessica - Posted: 9/18/2023

Thank you for your feedback on your recent stay at our location. We are glad to hear that you and your family, along with your friends, had a great time and enjoyed the convenience of the Massanutten Resort. We apologize for the hiccup with the AC leak upon your arrival, but we are pleased to know that our team was able to promptly address the issue. We appreciate your recommendation and would be delighted to welcome you back again in the future.

TripForth staff

good stay, couple hiccups with the dishwasher and garbage but they quickly responded to make it right.

Elizabeth - Posted: 8/6/2023

Thank you for your feedback, Elizabeth. We thank you for allowing us to remedy the issues while in house. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon!

TripForth staff

The Otter’s Den was a beautiful house and very well-appointed, with everything we needed for a family vacation in Massanutten. I love that it was dog -friendly but also clean , and it had so many special touches and really was great for both kids and teens. There are so many little nooks up relax in and take in the mountain. Tripforth does a great job communicating all of the necessary information and I would love to return again!!!

Dana - Posted: 8/4/2023

Dana, thank you for allowing us to host you! We are thrilled to hear that you enjoyed the clean atmosphere offered by The Otter Den. We are glad to hear that you found our communication helpful. We look forward to seeing you again soon!

TripForth staff

It was perfect for 6 adults and twin toddlers. Any issues we had they responded quickly and came within the hour. It was very homey and we loved the screened in side porch. The pool was awesome for the kids and the water park was reasonable. We liked that we could bring the boys in the morning then go home for a nap and return for the late afternoon because it is within 5 minutes of the house. There is lots to do on site and within a 30 minute drive.

Nancy - Posted: 7/22/2023

Thank you for your kind words! We are so glad that you and your family had a great time at our property. We are delighted that you were able to take advantage of the pool and water park, as well as the other activities nearby. We hope to see you again soon!

TripForth staff

Great place for our family getaway! Beautiful surroundings. Quiet and peaceful but close to everything. Lots of space to be together. Pool table was a hit! Comfortable beds for a good night of rest after busy days. A few minor glitches but would recommend this place to others. Grateful we found this home for uninterrupted time together.

Jen - Posted: 7/5/2023

Hi Jen, thank you for allowing us to host you. We are delighted to hear that you had a great family getaway and that the pool table was a hit. We apologize for any minor glitches you experienced and are grateful that you would recommend this place to others.

TripForth staff

This was a lovely place to stay for our family vacation. It felt ‘homey’ and we easily settled in. Massenutten is a great family vacation area with lots to do. We will be back!

Kristin - Posted: 7/2/2023

Thank you for your wonderful feedback! We're thrilled to hear that The Otter Den offered you a lovely stay during your family vacation. Massanutten is a great destination for families, offering a wide range of activities and attractions. We're glad to know that you enjoyed your time here and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

TripForth staff

The house was very comfortable with great hangout spaces. The beds were all super comfortable! Very quiet and peaceful.
Unfortunately, the house did not have all of the amenities listed. It did not have shower soap, shampoo or enough kitchen soap and paper products for the length of our stay and number of people.

Patricia - Posted: 6/24/2023

Patricia, thank you for allowing us to host you! We are happy to hear that you enjoyed the quiet and peaceful atmosphere offered by The Otter Den! Thank you for making us aware of the products that were missing. We will ensure this is taken care of for our future guests. Come back again soon!

TripForth staff

My family really enjoyed our time here. The house was nice and comfortable. Clean and just the right amount of space for my family. The only issue we ran into was that two of the bedrooms didn’t have a television and the kids WERE NOT happy about that. That seemed odd being that the other two bedrooms did. We didn’t make use of the grill this time around but I’m sure we will in the future as we plan to use this home again. The family game room was absolutely fantastic. Something for all ages to engage in. Overall great cabin for a family with children. We loved it!

Shantell - Posted: 6/4/2023

Shantell, thank you for your feedback. We are so glad that you enjoyed your stay overall and that you were able to have some family fun in the game room. We would love to host you again!

TripForth staff

visiting our daughter at JMU for the long weekend had a great stay. brought our pup. It was a comfortable house lots to do.

Robin S., Pittsburgh, Pennsylvania - Posted: 5/1/2023

Thank you for your feedback regarding the home Robin. We are so glad that you were able to bring your pup along for your adventure and see your loved one as well. We would love to host you any time!

TripForth staff

Our trip to the Massanutten area was great. Lots of things to keep teenagers and adults occupied for a 3-4 day vacation.

Robin - Posted: 3/27/2023

Hi Robin, we are glad you enjoyed your stay and look forward to hosting you again!

TripForth staff

It was different renting from a third party although they were good with text updates and gave a number to call.

Amanda O. - Posted: 3/20/2023

Hi Amanda, we are glad you enjoyed your stay. We look forward to hosting you again.

TripForth staff

Place was exactly as described. Great for families with toddlers. Quick and easy response from host with issues with door code.

Heather - Posted: 2/5/2023

Heather, we are so glad that our staff was able to remedy that situation quickly and provide timely information. Thank you so much for your feedback and we would love to host you again!

TripForth staff

With 8 people this place was the perfect size. In a great location for the resort or the national park

Philip - Posted: 1/27/2023

Philip, we are so glad to hear that you enjoyed your stay at The Otter Den! The convenience of the location is just one of our favorite features of this cozy cabin. We would love to host you again in the future, thank you for choosing us!

TripForth staff

We really enjoyed staying in this cozy and wonderful cabin for a couple of days. It was close to all activities and was great to come back to at the end of each day! We look forward to returning some day!

Miranda - Posted: 1/16/2023

Hi Miranda, thank you for your feedback and it is great to hear that you enjoyed your stay. We would love to have you come back anytime and stay with us!

TripForth staff

House was just as listed. Maybe better. Booked for a day of skiing before a wedding over the weekend. We would definitely stay at this same location next time to Massanutten Resort.

Alan - Posted: 1/8/2023

Alan, thank you for your feedback! We are so glad that you were able to enjoy all this gorgeous home has to offer, as well as the Massanutten Resort. We would love to host you again in the future.

TripForth staff

Very much loved our stay! It was awesome the place was already decorated for Christmas when we arrived the day before thanksgiving (super cute decor in the house - my family was very impressed). The house was stocked full of fun things to do as a family... Pool table, puzzles and games, and tons of toys for our 2 four-year old's. Place was clean, beds comfortable, nicely equipped kitchen. I would definitely recommend for a stay.

Karla H., Glen Allen, VA - Posted: 12/1/2022

Karla, we are so glad to hear that you enjoyed your stay at the home! Thank you for your feedback and we would love to host you again in the future.

TripForth staff

Excellent location and very cozy stay. Has all the amenities and space needed for 2 families and our stay over 3 days couldn’t have been better. The hosts were regularly in touch with check-in or Check-out reminders and details about the stay

Blessil - Posted: 11/6/2022

We thoroughly enjoyed our stay at the Otter's Den. It was great for a multigenerational family trip to see the fall foliage and do activities around Massanutten and Shenandoah. The property was very convenient to activities, clean and had a well equipped and well labeled kitchen for making meals. We enjoyed the pool table and games in the downstairs rec. area in the evenings.

Megan - Posted: 10/24/2022

Perfect Fall getaway! The house is located close to resort activities and amenities in a quiet and wooded community. We saw deer daily out back! The house was spotless and had everything we needed to cook meals. Will definitely return!

Dana - Posted: 10/10/2022

Great home nestled into the Massanutten mountain resort area. Close access to Shenandoah river and National park recreation, wineries/breweries, and resort amenities. Good layout with kids play area downstairs and covered porch.

Alejandro - Posted: 8/11/2022

We had a great stay at The Otter Den - TripForth was easy to contact and quick to respond with any questions we had!

Cady - Posted: 7/22/2022

We thoroughly enjoyed our stay at The Otter’s Den! It’s such a lovely cabin! We vacationed with our two adult sons and we had fun in the evenings playing pool in the game room downstairs. My favorite spot was the screened in porch where the view of the woods was so relaxing and enjoyed watching the deer cross the property many times a day. For those with littles, there’s toys galore and a cute play set in the game room. Note that the primary bedroom is downstairs so that may be challenging if you are traveling with younger kids. Wifi and streaming services worked amazingly well considering we were on a mountain. The location is PERFECT. It’s not too far up the mountain so getting out to run to the grocery store, etc. is super easy. It’s tucked away in a quiet residential neighborhood that’s perfect for walking. I logged over 125,000 steps in a week! The house is also located in a cul de sac so traffic is minimal. We visited at a very busy time of year for the resort so I didn’t partake in many activities other than tennis and pickle ball but my family used the gym every day and had zero complaints. We had one issue one afternoon that required a call to the host and they responded immediately and couldn’t have been more professional or nicer. I do want to note two things to keep in mind… Dressers are non existent in all but one bedroom. Two have shelving in the closets but the master bedroom had no shelving or dresser so we had to live out of our suitcase. Not a deal breaker but they could easily swap out the large entertainment unit that stores the small TV with a dresser and put the tv on top of it. Also, there is a house under construction around the corner and while we were fortunate that they only worked one day the week we were there, I would have felt differently about our experience if it had been a daily occurrence. Just something to keep in mind. All in all, we had a wonderful stay at The Otter’s Den and highly recommend!

Christina - Posted: 7/10/2022

The house was older but updated with everything we needed. We didn’t expect it to be so large. Four good size bedrooms and a great family room space in the basement with a pool table. Would recommend this house for any season. Beautiful property.

Lisa G. - Posted: 5/15/2022

Lisa, we are so glad that you enjoyed the space at The Otter Den and your stay with us at TripForth. We would love to host you again in the future!

TripForth staff

House was nice. Very good size for our family of six. Pool table was great fun. Loved the area. Lots to do.

Mike - Posted: 4/8/2022

Very accommodating and great communication.
I originally booked our trip for the first week of January and my entire family came down with covid. Our host was able to reschedule us for another week without any penalties.
Upon arrival, I realized that I lost the check in code ?
Our host generated a new one for us within minutes and we were able to gain access to the home.
The location is perfect, minutes from the slopes and we had plenty of fun activities to do while we were at the home

Shahli - Posted: 3/6/2022

Excellent and very responsive hosts. Would recommend to anyone!

Aaron - Posted: 2/26/2022

Great following ups!

Darcy - Posted: 2/20/2022

Had such a great stay! Place is absolutely wonderful! Clean, great amenities, cute decor !! Definitely recommend and plan to stay again!!! Thanks for allowing us to rent!!

Jodie C. - Posted: 1/17/2022

Jodie, thanks for the glowing review! We're so glad you enjoyed The Otter Den and we would happily host you again.

TripForth staff

Our family enjoyed the beautiful mountain views! The home was so spacious, clean and had a very homey feel! The kitchen had everything you need ! The area was close to everything you need also! Definitely don’t miss the Campfire grill for dinner ( or breakfast buffet) I have never met such friendlier funny hostesses.. those guys were funny..The food was delish.. especially the prime rib sandwich.. but back to the cabin.. so quiet and relaxing with deer walking all through the yard & also the squirrels & birds! Neighbors were very friendly .. very safe neighborhood.

Ruth - Posted: 11/10/2021

House and location were great! Quiet gated community with wildlife every where.

Jeri - Posted: 10/19/2021

We really enjoyed the property. It was very close to everything we wanted to do. The only down side is that the tv’s are all roku with PINs. We were unable to watch the NFL game. But we played pool instead. 😊

Alicia B. - Posted: 9/12/2021

Alicia, we apologize for the Roku TV PIN issue. Our team is working to resolve this and we appreciate you letting us know. So glad to hear that you otherwise enjoyed The Otter Den for your birthday trip!

TripForth staff

Very clean, very comfortable with plenty of room, good spaces for a relaxed family vacation. We didn't end up using the resort activities much (they were a little too crowded for our covid comfort level), but we loved the location, proximity to both "in town" stuff and Shenandoah Nat'l Park. Minor gripes: - kitchen was good and the grill worked great, but overall cooking utensils were lacking. Ex: only small pans/pots, no good mixing bowls, limited baking pans. If you will be cooking frequently for more than a couple of people, you may need to bring your own cooking gear. - pool table was not our major reason, but was a contributing factor in our pick, but pool balls were nowhere in the house, and when I inquired (via VRBO app), got a response that they would "put in a work order" on the 2nd day we were there, but no follow-up the rest of the trip (6 more days). This was not a huge problem, as we had plenty to do, but it made the pool table pointless. I would hope that more important issues would have been resolved faster. We had no other issues with the property during the stay. Overall, just should note that the property is managed by the resort management company, so definitely had a different feel than when I have booked VRBO properties managed by individuals. That said, the property was a really lovely space and very clean and well maintained, and we enjoyed our stay a lot.

Scott J. - Posted: 8/16/2021

Greetings Scott, we greatly appreciate your feedback. TripForth highly values effective guest communication, which is why we are disappointed to hear of your experience regarding the pool balls work order. We apologize for this inconvenience and have notified our team of your feedback in order to improve our services moving forward. Glad to hear you otherwise enjoyed your stay at The Otter Den!

TripForth staff

It was an awesome time. You didn't really need to leave the area if you didn't want to. Everything was right there for whatever activity you wanted to do. The house was small but yet large enough for 3 families to move around and not be right onto of each other. We all had a great time and would love to return again one day.

Rachel V. - Posted: 7/31/2021

Rachel, we're so glad to hear that the home and surrounding area had everything you needed for a great vacation! We would gladly host you again.

TripForth staff

It was great & the staff was very helpful throughout the entire time. I would definitely suggest an upgrade on living room furniture; & a good spray for bugs.

Lisa C. - Posted: 7/19/2021

Hi Lisa, thank you for leaving a review! We appreciate your suggestions and are happy to hear you enjoyed your stay at The Otter Den. TripForth would gladly host you again!

TripForth staff

Cabin was great! Had everything you could possibly need! AC was wonderful! Communication with the property management however was not good. Tried calling several times with no answer. Overall everything was great!

Kelly C., Lancaster County - Posted: 7/17/2021

We are glad that you enjoyed your stay at The Otter Den and appreciate you leaving a review! TripForth highly values guest communication and we are disappointed to hear of the lack of communication you experienced during your stay. We are always striving to improve our services, so if you would like to provide any additional feedback, please feel free to send us a private message on the Vrbo platform.

TripForth staff