COVID-19 Response


The new normal

At TripForth, we are working proactively to ensure the health and safety of all of our travelers during this era of “new normal”. The circumstances surrounding COVID-19 continue to change rapidly and as our communities begin to reopen, we will continue to monitor Center for Disease Control (CDC) guidelines as well as government directives. Our team is dedicated to keeping all travelers up to date on current guidelines and restrictions so that life’s greatest moments no longer have to be put on hold.

We understand that making the decision to travel in today's world can be overwhelming. Our goal at TripForth is to provide a stress-free and memorable travel experience which is why we are working closely with Massanutten Resort to ensure accommodation cleanliness, public area sanitation, and guest satisfaction during these uncertain times. Our vacation rental homes offer keyless entry in an effort to streamline the check-in process and minimize contact. Many resort amenities and activities are open but are operating at partial capacity or with limited hours. Please be sure to check out our Resort Activities & Hours page for the most up to date information.

We highly encourage all of our travelers to wear a mask, maintain social distancing practices when possible, and be considerate of others as we all try to navigate our “new normal”. 


Please remember to pack a face mask as they are required inside all establishments.

Wash your hands thoroughly and often to avoid harmful germs or bacteria that can lead to sickness.

Enjoy the highest standard of cleanliness in all accommodations and public areas.


VIRginia Phase 3 UPDATE

A message from Massanutten Resort:

As timeshare owners and guests are welcomed back, we thank you for your patience and support during this unsettling time. We are all faced with many unknowns, but at Massanutten, our commitment to our core Mission of providing remarkable experiences in a safe and enjoyable environment remains constant. We have been working tirelessly to refine our safety protocols with enhanced hygiene and infection prevention measures ensuring that when we reopen our owners, guests, and team members can continue to work and vacation in the safest environment possible. This process is continuously evolving as experts provide us with new information and improved solutions to maintaining our health.

A few areas of focus include:

Signage & Traffic Flow
To keep things clear and easy - when you arrive you will see markings and signage designating the queue line set-up and the traffic flow to facilitate physical distancing.

Additional Cleaning Protocols & Training
We have developed significant expansions to our cleaning program including:

  • Employee Training: All Resort employees will have completed enhanced COVID-19 prevention and preparedness training.
  • Face Masks: Per Virginia Governor's Executive Order 63, when you are inside an establishment (like a restaurant, retail or recreation business), masks are required for people aged 10 and over. As a courtesy to others, we also recommend wearing a mask outside when physical distancing cannot be maintained.
  • Guest Accommodations: Before guests arrive, our housekeeping team thoroughly cleans and disinfects guest rooms with a heightened focus on frequently touched surfaces.
  • Public Areas: We have increased the frequency of cleaning and disinfecting public spaces, with a focus on high-trafficked areas. We also offer hand sanitizer throughout the property for guests and employee use.
  • Back of House: In the areas where staff work “behind the scenes” our Resort has increased the frequency of cleaning with a special focus on high-touch areas like entrances, break rooms, and staff offices.


RESORT ACTIVITIES & HOURS

We are very excited to welcome you back to Massanutten Resort! Many resort amenities and activities are open but are operating at partial capacity or with limited hours. Please be sure to check out our Resort Activities & Hours page for the most up to date information. 

The Family Adventure Park Kid's Course 

Massanutten Indoor WaterPark

Massanutten Mountain Bike Park